FAQs and Help
We schedule our personal visits with you Monday to Thursday, 8am to 8pm. On Saturday, our office is open for appointments and walk-ins from 10am to 6pm. If you need to make an appointment outside of our normal hours, contact us and we’ll do what we can to accommodate your schedule.
Mato serves the Greater Cincinnati area. We will come to you within a 20-mile radius of our office, free of charge. If you are outside of that area, please call us and we’ll see what we can arrange. We also welcome you to visit us at office location in Longworth Hall, Suite 151, in downtown Cincinnati at 700 West Pete Rose Way.
We currently do not have a student discount, but we do offer a 10% discount to those who have graduated within the past 11 months. Just have your diploma available to present to your Mato tailor at the time of your appointment.
Yes! We offer a 10% discount to military personnel and first responders. We also partner with Suiting Warriors and donate used suits in good condition, suits resulting from cancelled orders, and sample suits.